Here you will find all of the information and resources you need to understand the different benefits and membership levels available within the DevConnect program.

  • Enhanced technical support
  • Compliance testing for your solution
  • Co-marketing tools like the Marketplace for your solution
Become a Member

Membership Levels & Pricing

DevConnect provides a variety of membership levels to meet the varying needs of our community. There are 3 types of DevConnect memberships available, a basic overview of which is shown below. The following is a summary of DevConnect support, testing and the typical fee structure. Membership fees are assessed on an annual calendar basis, irrespective of when a member joins the program. All pricing is shown in US dollars.

Free Base Membership

Registered Member

Entry level option for individual developers, available at no cost through simple registration process and governed by the Website Terms of Use and Registered Membership Terms.

  • SDK/API Access
  • Remote Labs
  • Basic Procurement Options
  • Community & Basic Technical Support
Enhanced Membership

Support-enabled Member

Provides Tier 1 to 4 technical support for application development, including troubleshooting, log file analysis, code analysis and deeper levels of engagement by DevConnect Technical Support Engineers. Support-enabled upgrades are available for all types of Registered Level DevConnect members, including customer, channel partners and technology companies. Requires payment and a contract.

  • SDK/API Access
  • Remote Labs
  • Basic Procurement Options
  • Community & Basic Technical Support
  • Enhanced Technical Support
  • Designated Business Development Manager (BDM)
Enhanced Membership

Technology Partner

Our highest level of Program Membership, supporting the needs of technology companies (ISV, IHV, SI and Service Provider) in the development, qualification and marketing of products and services synergistic with Avaya. Requires payment and a contract. Annual Membership include a range of potential benefits, includes:

  • DevConnect Enhanced Technical Support and DevConnect Compliance Testing
  • Access to a variety of co-marketing benefits.
  • Expanded Remote Lab and procurement options.
  • Other commercial programs as made available by Avaya.
  • SDK/API Access
  • Community & Basic Technical Support
  • Enhanced Technical Support
  • Designated Business Development Manager (BDM)
  • Expanded Set of Remote Labs
  • Expanded Procurement Options
  • Compliance Testing & Application Note
  • Logo & Tested Marks
  • Co-Marketing & Commercial Programs
Technology Partner Options
Technical Benefit Packages Base Registered Member Support-enabled Registered Member Package A Package C Package E
Program fee Free $3,000 $9,800 $15,500 $25,000
Support included Tier 1 & 2 10 hours 20 hours 20 hours 40 hours
Purchase Additional Support N/A $3,000 per 10-hour block of Support hours.
Testing Incident Included None None 1 Test Incident up to 3 Days 2 Incidents up to 6 Days 2 Incidents up to 8 Days
Purchase Additional Testing N/A N/A $3,000 for additional test days required per incident

Members applying for membership during the latter half of the calendar year may, at Avaya’s discretion, be offered an expanded membership term inclusive of membership for the following calendar year. In this situation Technical Support Hours and Test Days may be allocated to the current or later membership year; hours allocated to the current year may not be carried over to the next year.

Note: Program fees collected by DevConnect are re-invested into the program for the benefit of the program’s members.

Program Guides

To learn more about what is included in your DevConnect membership including the specifics of the testing and technical support offerings, please review the documentation below.

When upgrading to a higher-level membership (support-enabled registered member or technology partner) you will need to sign the Avaya DevConnect program agreement. A copy of the agreement is provided here so that you can review it prior to beginning the upgrade process.