Product Overview

The Avaya Work Assignment Snap-in to the Avaya Breeze Platform is an extensible, highly scalable, highly available and resilient next generation work distribution system that manages the assignment of work items to resources across the enterprise. The snap-in uses a single universal resource pool model and attributes/analytics driven routing.

Highlights

Avaya Workspaces screen shot
Work Assignment tasks in Collaboration Designer

Resources

Avaya Snapp Store

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