Avaya Aura Application Enablement Services

Latest Release: (October 2021)


Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs (Application Programming Interfaces), protocols, and Web Services. Application Enablement Services makes the full-functionality customization capabilities of Avaya communication solutions accessible by corporate application developers, third-party Independent Software Vendors (ISVs), Authorized BusinessPartners, and Systems Integrators. Learn More

NOTICE Avaya Aura AE Services release 10.1 TSAPI and CVLAN Clients and SDKs will be supported only on RHEL 8. Developers should consider this and begin migrating applications to this operating system before the upcoming release of the Avaya Aura platform 10.1. Learn more


  • Provides the ability for traditional IT data application developers to interface with Avaya Aura Communication Manager.
  • Leverage the power of real-time telephony and system management functions of Communication Manager.
  • Provide a standard and familiar method for IT data application developers.
  • Supports existing Call Center application requirements.
  • Consolidates multiple CTI server platforms onto a single server.


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